Co-Creating Operating Models for Design Teams with Daniel Orbach

Sep 16, 2024

Daniel Orbach, a notable speaker from JP Morgan Chase, delves into the art of co-creating operating models for design teams. He highlights the importance of mission-driven frameworks that evolve through teamwork. The conversation unveils how rituals can unify teams and inspire their mission, plus the magic of cross-pollination between groups to establish a shared vocabulary. Daniel shares his insights on fostering collaboration and continuous improvement within organizations, revealing how these practices can drive impactful change.

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Intro

00:00 • 2min

Crafting Dynamic Team Missions

02:11 • 11min

Evolving Team Ownership in Operating Models

13:02 • 6min

Cultivating Shared Understanding in Teams

18:52 • 9min

Exploring Strategic Insight through Design Leadership Literature

28:22 • 2min

The Timelessness of Ideas: Remixing Classics for Modern Audiences

29:53 • 2min

The best operating models for design orgs are mission-driven, evolving, and team-developed. Those criteria might seem daunting, but Daniel Orbach, Lou’s guest and a speaker at September’s DesignOps Summit, explains how he facilitates a dynamic culture of co-creating with his team at JP Morgan Chase. Daniel outlines his framework, one where the whole team is involved. It’s a dynamic, fluid process that builds teamwork, creates buy-in, and establishes a framework of periodic review, which encourages continual evolution. Lou and Daniel discuss the impact of rituals and mission statements on both teams and individuals. They also explore the impact of a team’s operating models on the broader organization and how interactions with various teams can foster shared understanding within the broader context of the organization. What You'll Learn from this Episode: - How mission statements can inspire and drive operating models - The power of organic rituals and the unusual, unifying ritual of Daniel’s team at JP Morgan Chase - How cross-pollinating between teams can create a shared vocabulary and increase understanding Quick Reference Guide: 2:36 - Introduction of Daniel 3:14 - Co-creating operating models with a team 4:33 - On mission and operating models 7:19 - Quarterly impact retrospectives 9:16 - Rituals and mission 12:55 - Co-creating operating models 15:34 - Why you need the Rosenverse 18:39 - Operating models’ effects on broader organizations 21:00 - Shared vocabulary 23:07 - Cross-pollinating in organizations to facilitate shared understanding 25:05 - Operating models and the individual 28:09 - Daniel’s gift for the audience Resources and Links from Today's Episode: DesignOps Summit https://rosenfeldmedia.com/designops-summit/2024/ Boyd: The Fighter Pilot Who Changed the Art of War by John Coram https://www.amazon.com/Boyd-Fighter-Pilot-Who-Changed/dp/0316796883 Pieces of the Action by Vannevar Bush https://www.amazon.com/Pieces-Action-Vannevar-Bush/dp/1953953204