All about managing an Airport Food Retail Business | Joe Robert Thornton, EVP and COO, HMSHost, Author, The Power of Or; The Hostility of Change

Joe has worked with very large organizations like Starbucks and Jamba Juice before coming to HMSHost. He tells us that in his 11 years of working with Starbucks, he has learned quite a lot. Joe believes that there might be no other brand which people visit as frequently as they visit Starbucks. Click on the play button to understand the journey of the food you eat at the airports.