Build a Better Agency Podcast
Ep 489: Improving the Culture in Modern Agencies with Sarah Noll Wilson
Feb 17, 2025
Join leadership and workplace culture expert Sarah Noll Wilson as she shares her insights on fostering genuine connection in agencies. With nearly 20 years of experience, Sarah discusses the evolution of workplace communication and the importance of psychological safety and trust. She highlights the challenges leaders face in managing talent and bridging the gender gap in leadership roles. Discover actionable strategies to create a culture of respect, inclusivity, and emotional maturity, ensuring your team feels valued and engaged in today's work environment.
55:20
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Quick takeaways
- The shifting workforce dynamics post-COVID underscore the need for agency owners to cultivate genuine culture and connection to thrive.
- Effective leadership relies on fostering open communication and psychological safety, enabling teams to navigate challenges and build trust.
Deep dives
Understanding Current Agency Challenges
Many agency owners experience significant frustration due to two main concerns: securing more opportunities with ideal clients and fostering a cohesive internal team culture. The podcast discusses how these challenges have intensified in a post-COVID world, where the dynamics of workplace interactions have changed. Team engagement and the creation of a meaningful culture are emphasized as critical to agency success. As the industry grapples with evolving work environments, the importance of connecting with team members to build commitment and collaboration is underscored.
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