The Josh Bersin Company
Workday Illuminate, Salesforce slams Microsoft, Even More Agents, and Why Boeing Teaches Us A Lesson
Sep 20, 2024
Discover the revolutionary AI platform, Workday Illuminate, enhancing operational efficiency in the workforce. Explore the rising influence of agentic AI, as top tech companies clash, particularly Salesforce's bold critique of Microsoft. Delve into the job disruption caused by these agents and how to brace for it. Additionally, learn valuable lessons from Boeing's recent strikes, highlighting the pitfalls of prioritizing growth over employee satisfaction and the wider implications for businesses.
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Quick takeaways
- Workday Illuminate's AI advancements allow comprehensive data analysis across domains, enhancing decision-making in areas like finance and HR.
- The Boeing strike illustrates the dangers of prioritizing profit over employee satisfaction, highlighting the need for better HR advocacy in growth strategies.
Deep dives
Workday Illuminate and AI Enhancements
The introduction of Workday Illuminate marks a significant advancement in the company’s AI capabilities, transitioning from the previously named Workday AI. This AI infrastructure allows clients to access and analyze data across various domains, including finance, HR, and talent management. A notable example shared was an AI-driven analysis revealing that overtime expenses were negatively impacting profits; this insights enabled decision-making on potential managerial actions or team adjustments to address budget issues. The enhancements to the Workday Assistant, which now incorporates greater functionality similar to Microsoft’s Co-Pilot, further illustrate Workday's commitment to improving user interaction with its platforms.
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