Evernest Property Management Show (Formerly 300 to 3,000)
Episode 136: Scaling Up: Insights from a Growing Property Manager
Nov 18, 2024
Tommy Perfect, a partner at Uplift Property Management in San Diego, shares his fascinating journey from managing a small portfolio to overseeing around a thousand homes. He discusses how an unexpected church connection launched his career. Key insights include navigating growth challenges in a competitive market through professionalism, emphasizing local expertise, and the transformation of operational roles. Tommy also highlights the critical role of leadership and a strong company culture in scaling a property management firm.
27:46
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Quick takeaways
- Tommy Perfect emphasizes the importance of adapting leadership roles and defining specialized positions as property management businesses scale.
- Establishing a strong company culture aligned with clear values is essential for retaining talent and driving performance in property management.
Deep dives
Embracing Change in Property Management
The discussion highlights the evolution of property management roles as businesses grow, emphasizing the importance of adaptability. As companies expand, there is often a struggle to delegate responsibilities, with leaders feeling they can still handle day-to-day operations better than their teams. Recognizing the need for specialized roles becomes essential; for instance, transitioning from solely maintenance and accounting roles to a structured teams may facilitate scaling. This growth often involves breaking through various barriers at different stages, with each level requiring new strategies and frameworks to efficiently manage increased workloads.
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