Build stronger trust on your teams, with Rachel Botsman

Rachel Botsman, a leading author and researcher on trust, dives into the complexities of workplace relationships in today's hybrid environment. She explores how trust has transformed from local and institutional to distributed systems, emphasizing the role of technology and crowdsourced ratings in shaping trust dynamics. Botsman highlights the importance of critical media literacy and navigating emotional persuasion. She addresses the challenges of building trust in remote settings and raises urgent questions about the trustworthiness of AI in the future.