Asya Paloni, VP of Strategy at Welltory, shares Jedi mind tricks for achieving a remarkable 56% retention rate over 3 years. They discuss making app experiences magical, hyper-personalizing content, offering new experiences with each interaction, and ensuring users feel empowered. The conversation emphasizes user engagement, psychological app design aspects, and the power of keeping users interested without notifications or pressure.
Welltory achieved 56% retention by hyper-personalizing content and offering new experiences.
Welltory focuses on making users feel good, not shamed, by displaying engaging real-time data.
Deep dives
Developing Jedi Mind Tricks and User Engagement
The VP of strategy and features at WellTory shares their journey of incorporating Jedi mind tricks into user engagement strategies. Starting as a content creator, they built an AI-driven app to provide personalized wellness content, focusing on keeping users engaged and coming back by constantly offering new experiences.
Holistic User Personalization and Data Interpretation
WellTory emphasizes the importance of hyper-personalization by connecting user data from various sources to provide relevant insights. By understanding what matters to users through data segmentation, they tailor wellness behaviors to factors like stress levels and productivity, creating a comprehensive user experience.
Embracing Novelty and Avoiding Negative User Experiences
WellTory prioritizes showing users novel content every time they open the app to enhance engagement. They steer clear of traditional fitness app structures that may lead to user dissatisfaction by focusing on making users feel good rather than shaming them for not meeting goals, maintaining a positive and rewarding user experience.
Everyone needs better app retention. Especially in health and wellness categories.
One app, Welltory, has an insane 56% retention rate for users over the last 3 years. As in ... people installed 3 years ago, and THEY ARE STILL USING THE APP today.
How?
Perhaps some Jedi mind tricks, which Asya Paloni, VP of Strategy, shares with us in this episode of Growth Masterminds.
We chat about Welltory's success in overcoming the notoriously poor retention rates in the fitness and wellness app industry by implementing innovative strategies. We also talk about making the app experience magical, hyper-personalizing content, offering new experiences with each app interaction, and ensuring users never feel bad for not meeting their goals.
With a focus on making mundane data engaging and displaying it in real-time in a way that makes sense to users, Welltory has achieved a remarkable 56% usage retention rate over three years. The conversation highlights the importance of user engagement, the psychological aspects of app design, and the power of keeping users interested without relying on notifications or making them feel inadequate.
00:00 Introduction to Jedi Mind Tricks for App Retention
00:53 Unlocking Jedi Mind Tricks: Insights from a Content Creator
02:37 The Wellness App Dilemma: Retention Challenges and Solutions
07:31 Welltory's 5 Core Strategies for User Retention
08:48 Exploring Welltory's Innovative Features and User Engagement
22:47 The Impact of Welltory's Strategies on User Retention
28:48 Final Thoughts and Conclusion
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