In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand upon building platform scale for growth. They look at systems, methodologies and approaches as a way of doing business, platforms that allow for levelling up to the next stage, going all in on a systems mindset that also reduces decision fatigue, and allowing others to be exceptional. They talk about building, using and rebuilding a platform for each task. Josh describes his team's JPOS and the power of documentation, Kon ponders the invest, optimise and simplify theme, and they note that people want easy and done for you, and are prepared to pay for that.