Ep079: AI, Innovation, and the Enterprise: Box's Journey with AWS

Box's Chief Product Officer Diego Dugatkin discusses how the enterprise content management platform is leveraging AI through partnerships with AWS Bedrock and continuing to innovate for their customers.

Topics Include:

• Introduction of Diego Dugatkin as Box's Chief Product Officer
• Box provides cloud content management for enterprise customers
• Focus on Intelligent Content Management
• Box serves 115,000 customers including 70% of Fortune 500
• Company manages approximately one exabyte of enterprise data
• Box expanding product portfolio to offer more customer value
• Partnership with AWS Bedrock for AI implementation announced
• Collaboration with Anthropic for LLM technology integration
• Box offers neutral approach letting customers choose preferred LLMs
• Common misconceptions about generative AI capabilities and limitations
• Generative AI helps accelerate contract analysis and classification processes
• Box Hubs enables content curation and multi-document queries
• Success measured through hub creation and query accuracy metrics
• Long-term AWS partnership continues expanding with new technologies
• Amazon is major Box customer while Box uses AWS
• API integration important for third-party developer implementations
• AI development exceeding speed expectations in efficiency improvements
• Challenges remain in defining AI agent roles and capabilities
• Content strategy crucial for deploying intelligent content management
• Companies must prepare for AI agents in workplace
• Flexibility in tech stack recommended over single-vendor approach
• Next 12-24 months will see accelerated industry changes
• Box maintains innovative culture through intrapreneurship approach
• Company regularly hosts internal and external hackathons
• Focus on maintaining integrated platform while acquiring companies
• Partnership between Box and AWS continues growing stronger

Participants:

• Diego Dugatkin – Chief Product Officer, Box

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