Navigating Leadership Challenges During Growth

Mo, an emerging director, faces significant challenges managing a rapidly expanding client-facing team. With the team's size doubling amidst high turnover due to COVID-19, Mo struggles with the dynamics between senior and junior employees. He finds that while he expected the senior members to be more self-sufficient, they have been less accountable, leading to resentment among the junior members who believe they perform better. This dichotomy creates a tense environment, as juniors question their promotions while Mo grapples with insufficient support from seasoned team members.