Coaching Real Leaders How Do I Deal with Low Performers on My Team?
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Nov 4, 2024 A leader grapples with managing low performers amid a rapidly growing team. He navigates the complexities of accountability and communication, especially between senior and junior members. Critical discussions focus on balancing motivation with the need for structure and clear expectations. The importance of giving effective feedback is emphasized, alongside strategies to foster trust and support. Insights into navigating difficult conversations and the emotional aspects of performance management aim to equip leaders for success.
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Mo's Promotion and Turnover Challenges
- Mo, based in the Middle East, had limited direct report experience before becoming a director.
- During the COVID pandemic and subsequent high turnover, he lost half his team in a few months.
Unexpected Management Challenges
- Mo expected to support junior team members and trust senior members.
- In reality, he struggles more with managing senior employees than junior ones.
Senior Team Member's Communication Issues
- One senior team member, previously a director, joined as a project manager seeking new challenges.
- However, he frequently provided unsolicited recommendations and struggled with internal and external communication.