Twins Talk Tech Leadership Episode 98: Succeed with a Personal Touch
It costs much less to keep an existing client than to pursue a new one. This is why the personal touch has become increasingly vital to the overall success of any organization. A personal touch helps your customers feel valued and can be foundational for creating both loyalty and advocates.
Dan Gilligan, President of IntegraMSP provides insight into why personal consideration is vital in an ever increasing impersonal world. This conversation is so refreshing, authentic and layered with tips on how to cultivate success with a personal touch.
Highlights include:
What led to the formation of IntegraMSP.
Understanding your ICP.
How Standard Operating Procedures (SOPs) can become a game changer.
Building a depth of trust that listens and welcomes solutions.
Benefits of joining a peer group.
Significance of "Walking your own dog."
Personal touch with your clients with no hidden agenda
Follow Dan on LinkedIn and visit integramsp.com/ to schedule a free consultation.