Tough Feedback and Team Challenges (Session 13 with Kristin)
Oct 30, 2024
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Dive into the emotional rollercoaster of receiving tough feedback and how it can spark personal growth. Discover the rejuvenating power of taking personal breaks and the complexities of reintegrating into teams after travels. Learn about overcoming team dynamics and the critical need for transparency. The importance of building a cohesive team shines through, highlighting hiring challenges and generational communication. Celebrate wins to foster self-trust while navigating life's transitions, proving that challenges can lead to profound growth.
Kristin emphasizes the importance of embracing tough feedback for personal growth and improving team dynamics within her business.
Taking time off for personal rejuvenation is essential for maintaining mental health and can lead to insightful business strategies.
Effective team management requires clear communication and alignment with company culture to foster a healthy work environment.
Deep dives
Navigating Tough Feedback
Receiving difficult feedback is an inevitable part of business, and processing it can feel daunting. One client, Kristen, was confronted with feedback from her team member, revealing feelings of discomfort while working with her. This realization illuminated the human elements of running a business, especially the challenges posed by interpersonal dynamics. Embracing this feedback allows for deeper introspection and growth, both personally and within the team's structure.
Creating Space for Self-Care
Taking time away from work is crucial for personal rejuvenation and maintaining energy levels. Kristen’s recent trip to Scotland provided her with a refreshing break that eventually led to insights for her business. She learned to prioritize her mental health by giving herself permission to rearrange client appointments and create a balance, which established a sense of spaciousness in her schedule. This practice demonstrates the importance of self-care for enhancing productivity and creativity in business.
The Complexity of Team Dynamics
Team management is often perceived as one of the most challenging aspects of running a business. Kristen's experience sheds light on the necessity of ensuring that team members are not only skilled but also aligned with the company’s culture and vision. Feedback about her leadership style prompted a reflection on her communication methods. Addressing these complexities not only aids in identifying potential mismatches but fosters a healthy work environment where team dynamics thrive.
The Importance of Clear Communication
Effective communication within a team is vital to preventing misunderstandings and fostering a supportive atmosphere. Kristen's interactions with her team led to revelations about how her communication style impacted their perceptions. The distinction between using different punctuation and emotional interpretations highlights the nuances of team communications. Regularly checking in with team members can mitigate feelings of insecurity and promote a culture of transparency.
Finding the Right Fit for Growth
Building a cohesive and effective team is critical for scaling a business. Kristen is now tasked with finding a new Operations Business Manager (OBM) that will align with her business needs and drive future growth. Reflection on the recent team dynamics not only helps in recruitment strategy but also in understanding the qualities necessary for successful collaboration. This focus on hiring the right person is pivotal in unlocking further potential for the business moving forward.
In Session 13 with Kristin, we discuss some tough feedback Kristin received from a team member, what that means for her, and how to approach it and move forward. This is such a valuable episode on what to do when challenges arise, how to process feedback, and the most important things to really solve for and pay attention to in order to get better results.
In this episode, you’ll hear:
A small but important reminder around flexibility as a 1:1 coach
The thing my clients often find hardest to deal with in business
How to take in tough feedback without taking it on
No matter how good our communication is, if we don't have THIS, team stuff will always be challenging
The #1 problem Kirstin needs to solve in her business right now (and the thing we all need to hear around this)
Celebrating a huge win for Kristin that shows how much the work she's put in is working