StartUp Health NOW Podcast How EmTech Care Labs’ Care-Wallet Is Changing Dementia Care at Home
Dec 12, 2025
Aarabi Balasubramanian, Founder and CEO of EmTech Care Labs, shares her journey of creating Care-Wallet, a virtual care management platform for families navigating dementia. She recounts her mother's diagnostic struggles and highlights the fragmentation in dementia care across systems. Aarabi emphasizes the combination of technology and human support in Care-Wallet, aimed at simplifying care management. Her insights on rural access challenges and the importance of founder communities provide valuable lessons for those in the caregiving and healthcare space.
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Personal Diagnostic Journey Sparked The Mission
- Aarabi describes a multi-year, cross-country diagnostic journey for her mother that ended with a Parkinson's diagnosis.
- That slow discovery motivated her to solve fragmented care for families managing neurological decline.
Fragmentation Hits Hardest At Home
- Aarabi found care for neurological conditions is highly fragmented across specialties and systems.
- Families are left to piece together clinical, social, and financial needs once the patient returns home.
Layer Human Care Over Tech
- Build care plans that combine clinical guidance with functional, cognitive, and financial supports.
- Use interdisciplinary care managers to provide context and adapt plans as needs change.