Ep 243 - 1M Launch Series 2024 - Why You Need Office Leverage Now

Prepare to supercharge your electrical service business with the strategic addition of a Customer Service Representative (CSR) or office manager. Clay and Joseph debunk myths surrounding these roles, emphasizing their transformative impact on mental freedom, customer service, and potential overhead reduction. They highlight the myriad tasks a CSR can master, guiding businesses through candidate selection and illustrating how every phone call can solidify future success. Addressing concerns about workload and finding the right fit, they encourage businesses to embrace a more dynamic, customer-focused approach.

In the quest for a game-changing strategy, Clay and Joseph discuss immediate steps to implement this transformation. They explore tapping into your network for potential hires, weaving the cost of new additions into your pricing model as a self-paying investment. Beyond avoiding burnout, they champion efficiency, compelling businesses to make their first CSR hire. The duo introduces the loop method, showcasing a movement that empowers electricians to reach unprecedented heights and revolutionize their operations.

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