The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence) Creating a Data-Driven Culture at ADP with Jack Berkowitz - #543
Dec 9, 2021
Jack Berkowitz, Chief Data Officer at ADP, shares his insights on cultivating a data-driven culture within the company. He discusses the evolution of machine learning at ADP and how they manage large-scale data processing for their vast client base. The conversation highlights the balance between innovation and data governance, the integration of legacy systems with cloud technologies, and the challenges of attracting top talent to drive growth in such a sizable organization. Berkowitz emphasizes the importance of collaboration and ethical practices in navigating this landscape.
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ADP's Legacy
- ADP has a long history, processing payroll even for Jack Berkowitz's grandfather's small gas station.
- ADP was the first to use computers for payroll and create SaaS for HR, showcasing its innovative history.
Modernizing Legacy Systems
- ADP, despite its mainframe legacy, leverages cloud technology for modern data solutions.
- They synchronize information constantly between on-premise and AWS cloud to extract value and maintain reliability.
Standardizing Job Titles
- ADP processes payroll for 30 million US workers monthly, dealing with 21 million unique job titles.
- They use ML to standardize these titles into 9,000 categories for benchmarking and other applications.