Getting to Yes, And… | Michael Chad Hoeppner – ‘Don’t Say Um’

Kelly starts the new year talking about effective communication skills with Michael Chad Hoeppner, CEO and founder of GK Training. He teaches his unique approach to communications at Columbia University Business School in the PhD and MBA programs and coaches the faculty. He has a new book, “Don’t Say Um: How to Communicate Effectively to Live a Better Life.” 

“Speaking is not a sidecar to being human.” 

“Great communication is you, when you are at your most other-focused.” 

“Speaking is actually closer to an athletic event than a decision-tree flowchart of ideas.”