Savvy Psychologist

4 communication assassins that end relationships

8 snips
Sep 30, 2022
Discover the four communication assassins that can ruin relationships: criticism, defensiveness, contempt, and stone walling.
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INSIGHT

Four Predictive Communication Patterns

  • The Gottmans identify four communication patterns that predict relationship breakdown: criticism, defensiveness, contempt, and stonewalling.
  • Recognizing the distinction between a complaint and criticism reveals how language targets either behavior or the person.
ANECDOTE

Dinner Example Showing Complaint Vs Criticism

  • Dr. Monica Johnson uses a dinner example to show the difference between a complaint and criticism.
  • The complaint states facts and feelings while the criticism attacks the person's character.
ADVICE

Respond By Acknowledging And Fixing

  • When faced with criticism, avoid defensiveness and shifting blame.
  • Instead, acknowledge the other's feelings and offer a concrete fix, like apologizing and proposing to make dinner in 30 minutes.
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