On this podcast, Brad Hairston talks with Michael Cupps, EVP Growth North America at ActiveOps, an SS&C Blue Prism technology alliance partner, who explains how his company's software is providing management process automation to address the dynamics of the evolving workforce.

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Here’s what we talked with Michael about:

*How ActiveOps helps companies balance work with resources and reduces attrition

*Impacts of the work-from-home transformation

*Improving employee productivity

*Avoiding the “big brother” label

*The unique aspects of case work that are facilitated by technology

*How RPA complements workforce planning

*What the future looks like for ActiveOps

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227. Equipping Managers in the Hybrid Workforce Era