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Behind the Craft
Build Your Career by Collapsing the Talent Stack | Scott Belsky (CPO Adobe)
May 24, 2024
Scott Belsky, Adobe's Chief Strategy Officer, discusses collapsing talent stacks, improving first-mile product experiences, and the 4P framework for generative AI products. Insights on customer empathy, small high-performing teams, and AI prep for employees. Highlights include the importance of design and PM relationship, principles for AI products, and addressing skepticism towards AI.
28:27
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Quick takeaways
- Success in entrepreneurship requires a balance between vision and customer empathy.
- Startups benefit from founders who wear multiple hats and promote cross-functional collaboration.
Deep dives
Importance of Empathy in Product Development
Having a strong vision is vital for entrepreneurs, but achieving product-market fit often hinges on empathy for the customer. The passion to create something innovative can lead to overlooking the customer's needs and preferences, resulting in missed opportunities. Lack of customer empathy can cause products to miss the mark, despite being technically sound. Successful founders often solve their own problems, showcasing the significance of collapsing the stack of empathy.
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