Masters of Scale Rapid Response: Taking over when tragedy strikes, w/Guild's Bijal Shah
Jun 11, 2024
Bijal Shah, the CEO of Guild Education, stepped into leadership after the founding CEO's stroke. She shares her emotional journey through this crisis, discussing the weight of responsibility and tough decisions, like layoffs. Shah draws inspiration from Taylor Swift's leadership style as she navigates workforce evolution through upskilling and AI integration. She highlights Guild's partnership with Team USA for the Paris Olympics, emphasizing the importance of resilience, support, and personal values in driving business success.
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Unexpected Leadership Transition
- Bijal Shah recounts the unexpected phone call informing her of Rachel Romer's stroke.
- Shah, on parental leave, grappled with her own postpartum recovery while stepping in.
Rachel's Stroke
- Rachel Romer suffered a stroke and was found alone on her patio by her aunt.
- The timely discovery and immediate medical attention were crucial.
One Foot in Front of the Other
- Take things one day at a time during challenging transitions.
- Lean on your support system, as Bijal did with her husband and team.