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In this highlight reel, dive into the art of emotion control in negotiations with insights from top experts. Featuring Karen Walch, PhD, on the role of preparation and relationship building; Chelsea Elliott, MSW, on using emotional intelligence for tough conversations; Doug Witten on managing your own emotions; and Jeanine Carroll, M.Ed, alongside Helen Rapp, Esq, on handling others’ emotions in challenging talks. This episode compiles essential strategies to help you stay composed, read emotions effectively, and navigate even the most difficult discussions with confidence.

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