Business English from All Ears English

BE 6: Business, Body Language, and Trust with Communication Expert Mark Bowden

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Oct 17, 2022
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INSIGHT

Primitive Brain's Role in Communication

  • The primitive brain assesses others through body language, prioritizing it over spoken words.
  • It quickly judges a person as either beneficial or risky, influencing the interpretation of subsequent communication.
INSIGHT

Body Language and Trust

  • Body language dictates trust, influencing how we filter and understand verbal messages.
  • While language discusses past, future, and groups, body language conveys present feelings and intentions.
ADVICE

The Power of a Smile

  • Smile genuinely to build trust, as it's universally understood.
  • Combine slightly raised mouth corners with narrowed eyes for maximum impact.
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