Nick McLean welcomes Mie Yamashita, Head of Productivity at Reside, back to the show to break down why easy deals are dead—and why that’s actually a good thing. They dig into the reason agents struggle: skill gaps that go unchecked. Nick and Mie explain why no one is above sharpening their sword, how daily roleplay should be a non-negotiable, and why even top agents need to drill objections, negotiations, and closings like elite athletes. They also call out the biggest mistake experienced agents make—thinking they’ve “arrived” and no longer need training. If you want to sell more homes, win in a tougher market, and get better every single day, this episode is for you.

Chapters:

• 00:00:00 - Sharpening the Sword: Why Improvement Never Stops
• 00:00:41 - Welcome to the Arena: Reside Platform Podcast Begins
• 00:01:13 - The Secret Weapon of Top Agents: Role Play
• 00:02:16 - Beyond the Basics: Role Play That Actually Works
• 00:06:29 - Turning Training Into a Game: Role Play That Sticks
• 00:13:18 - When Theory Meets Reality: Role Play in Action
• 00:20:19 - Embracing Discomfort: Why Struggle Creates Strength
• 00:23:49 - Do It Again: The Power of Repetition in Mastery
• 00:28:38 - Sales as a Language: The Art of Learning to Close
• 00:30:10 - Missed Opportunities: Why Agents Struggle to Close
• 00:36:12 - The 400-Hour Rule and Final Thoughts on WInning

Links and Resources:

• Reside Platform
• Reside Platform Website
• Mie on LinkedIn

Thanks so much for joining us this week. Want to subscribe to the Reside Platform Podcast? Have some feedback you’d like to share? Connect with us on Spotify, Apple Podcasts and YouTube to leave us a review!