421: CMAA World Conference Day 2 Recap

This episode highlights key insights from the CMA World Conference, emphasizing the importance of member experiences, safety protocols, and innovative management solutions. Attendees shared valuable knowledge about enhancing club operations through networking and creative perspectives.

• Key takeaways from Marcom session on branding 
• Importance of member experience in referrals 
• Safety in clubs: overlooked yet crucial 
• The necessity of member vetting 
• Solutions for modernizing tee time management 
• Pop culture lessons in club management 
• Networking opportunities and their impact

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