Giving people feedback is one of the most important things you do as a leader. Unfortunately, not everyone handles feedback the same way.
The challenge for many leaders is what to do when you give someone feedback, and they have a BIG reaction. How do you handle those situations?
This episode of How to Lead will give you a few simple tips to keep in mind so you can keep a cool head when the drama heats up.
Shelia Heen YouTube Video: https://www.youtube.com/watch?v=BoLVO-OdfC8
