The Brand Called You cover image

The Brand Called You

Chris Butler, GitHub's Staff Product Operations Manager, on Navigating Uncertainty and Bias in AI Development

Jan 7, 2025
27:31

This episode is a deep dive into the world of product operations, AI, and organizational strategies with Chris Butler, the Staff Product Operations Manager at GitHub and Co-founder of The Uncertainty Project.

Chris Butler shares his remarkable journey from transitioning from art direction with his father to studying engineering and making significant impacts at major companies like Microsoft, Facebook Reality Labs, and Google. He discusses the concepts of bias, uncertainty, and randomization, and how they contribute to building more robust and resilient teams.

Key Topics Discussed:

  • Chris Butler's unique career journey

  • The impact of bias in AI product management

  • Techniques like empathy mapping and confusion mapping

  • Navigating ambiguity and uncertainty in teams

  • The relationship between psychological safety and a team's ability to embrace randomness

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