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The AI in Business Podcast

Driving Patient Access and Decreasing Tech Debt in Healthcare with AI - with Aaron Chamberlain of Intermountain Health

Jan 2, 2024
16:37
Snipd AI
Aaron Chamberlain, Senior Medical Director of the Musculoskeletal Clinical Program at Intermountain Health, discusses the challenges facing healthcare leaders and the role of AI in reducing administrative tasks. They explore patient access and navigation with AI, addressing tech debt, and strategies for implementing innovative technologies while adhering to regulatory compliance.
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Podcast summary created with Snipd AI

Quick takeaways

  • Streamlining patient navigation and access in healthcare can enhance patient satisfaction and reduce unnecessary visits and costs.
  • AI, specifically generative AI, has the potential to improve patient access, resource utilization, and cost savings in healthcare, but careful technology adoption and evaluation are necessary due to existing tech debt.

Deep dives

Patient Access and Improved Outcomes

The podcast episode discusses the biggest challenges facing healthcare leaders in terms of driving patient access and improving outcomes. Aaron Chamberlain from Intermountain Health highlights the difficulty patients face in navigating the complex US healthcare system. He emphasizes the importance of making the patient experience more seamless and accessible by helping them find the right provider at the right time. The focus is on addressing patient needs and improving their satisfaction by streamlining the navigation process, which can ultimately reduce unnecessary visits and costs.

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