Ep. 454 - America's Best Restaurants VP & COO, Doug Smith

In today's episode of The Second in Command podcast, co-host Sivana Brewer is joined by COO Alliance Member, Doug Smith, Vice President and COO of America's Best Restaurants.

This episode does a deep dive into Doug's personal and professional journey, as well as the triumphs and challenges he has weathered along the way. He shares candid stories from his career, revealing pivotal moments that shaped his leadership philosophy and mindset. From balancing high-pressure responsibilities to managing personal emotions, his reflections offer a glimpse into the complex realities of navigating a demanding role while staying true to core values.

You'll gain valuable insights into fostering a supportive and empowering work environment, and learn the importance of leading by example, promoting a culture of openness, and encouraging innovation from every level of the organization.

This episode offers actionable advice on creating space for creativity, learning from failure, and cultivating meaningful professional relationships. It's a must-listen for anyone looking to elevate their leadership style and build stronger, more connected teams.

If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

Enjoy!

In This Episode You'll Learn:

• Doug's background in radio, including on-air, sales, and marketing, and his initial reluctance to delegate tasks.
• The importance of taking risks and having a visionary leader like Matt [Plapp, CEO], who is willing to invest significantly in their ideas.
• Why Doug believes that leading from the front and creating a supportive environment for his team is crucial.
• His personal experiences learning to delegate and trust his team, which has led to significant improvements in efficiency and job satisfaction.
• And much more...

Resources:

Connect with Doug: Website | LinkedIn

Connect with Cameron: Website | LinkedIn

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