In this engaging conversation, we delve into the world of digital customer experiences with Nav Thethi, a renowned digital CX evangelist, author, and influencer. Join us as we uncover the key elements of crafting compelling web and digital experiences, the role of data in shaping these experiences, and the future of voice interfaces.
[00:33] - About Nav Thethi
Nav is a digital CX evangelist.
He is an author, a speaker and an influencer.
Nav is the lead for the Web and Digital experience at Hitachi.
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