In this episode, Jessie Fischer, Founder & CEO of GuestOS and Member of the Board of Yosemite Tourism, shares invaluable lessons about blending hospitality, community, and the outdoors to create unforgettable guest experiences.

We cover:

• Jessie's story
• How to create deeper connections with guests
• Why nature-based experiences are more relevant than ever
• How engaging with your local community can elevate your business
• The importance of understanding and participating in the broader tourism ecosystem
• The unique challenges and benefits of providing hospitality in remote locations
• The role of technology in modern hospitality and the importance of balancing it with nature
• Tips for first-time visitors to Yosemite National Park

Jessie's recommendations: "These spots are fantastic if it’s your first visit to Yosemite."

• Glacier Point
• Lower Yosemite Falls
• Tunnel View
• Bridalveil Falls
• Tuolumne Meadows 
• Tenaya Lake

This episode is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences. Recognized by their clients for their best-in-class solutions and exceptional service and support, Shiji Group is trusted by leading brands worldwide to activate technology faster, increase operational efficiency, and drive better business results.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands