Hospitality Mavericks Podcast Show
#270 Madeleine Geach Leadership Coach at The Good Life - Building Positive Work Cultures
Jul 4, 2024
Renowned hospitality leadership coach Madeleine Geach discusses the critical disciplines of culture and leadership essential for creating positive work cultures in the hospitality industry. Topics include quality management, strong values, effective training, manager development, and embedding great cultures. Insights on compassionate leadership, daily experimentation, and the power of human connection in hospitality are also explored.
59:42
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Quick takeaways
- Effective leaders articulate values through compelling stories to engage teams.
- Identifying unique strengths and aligning them with core values shapes desired behaviors.
Deep dives
Starting with Articulation of Culture and Consistent Communication
Leaders in successful culture-building articulate their values effectively, shaping compelling stories that resonate with their teams. Consistent communication through various forums like meetings, inductions, and town halls plays a pivotal role in transmitting culture.
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