In this episode, Dr. Danny shares his experience running a physical therapy clinic during the challenges of the COVID-19 pandemic. He emphasizes three key strategies for building a rock-solid reputation:
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Integrity – Always do the right thing, even when no one is watching. Acting with integrity builds trust and long-term loyalty.
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Community Involvement – Be an active, genuine member of the communities you serve. This leads to organic referrals and stronger client relationships.
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Exceptional Client Experience – Make every session the "best hour of the week" for your clients by creating a welcoming, fun environment.
Dr. Danny stresses that these pillars—integrity, community, and exceptional service—are essential for long-term success and strong word-of-mouth marketing.
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