

Coaching Fuels Lasting Growth. Emotional Intelligence and the Secret to Leading with Endless Customers
Sep 3, 2025
33:55
Ep.112 - Most leaders know strategy matters. Fewer realize that mindset is what makes strategy work. In this episode of Endless Customers, Alex Winter sits down with Thomas Ahern, Executive Coach at IMPACT, to talk about why emotional intelligence and coaching are the overlooked drivers of business growth. This conversation goes deeper than tactics. It’s about the self-awareness, reflection, and courage leaders need to truly transform their organizations.
Highlights include:
- What emotional intelligence really looks like in day-to-day leadership
- How coaching turns training into lasting results
- The fears that keep leaders from breaking through
- Why vulnerability and reflection are signs of strength, not weakness