Evona Niewiadomska || How To Build Client Retention With Gifts (LST #40)

Learn Speak Teach Episode 40 w/ Evona Niewiadomska. Watch The Full Episode: https://youtu.be/Ev8aXDCvhdg During this episode, you will learn about; [00:00] Episode intro [03:06] How Evona helps businesses retain VIP clients and activate referrals [05:29] Taking a human approach to your business relationships [07:35] Humanizing and building deeper relationships [11:03] Where to start building your business relationships [16:03] Be strategic; hammering in business relationships is not a waste of time [17:51] A case story of what Evona did to help a client build referral relationships [20:29] Evona's advice on what you can do and achieve with a low budget [23:49] Tips on how to nurture relationships with high-ticket VIP clients with just a $10,000 budget [28:23] Gift formula to keep you on top of mind: Premium, personalized, and practical [38:48] Relationship tension when building connections with clients [41:02] Low bar transactional relationships and why their ineffective [43:21] How to stick out by doing something different, human, and authentic [44:51] Rapid Fire Round [51:03] What Evona is building and how you can support her [52:52] How to reach out and connect with Evona [54:34] Ending the show and call to action Key Takeaways: ~ People can compete on price, people can compete on service, but no one can compete with the depth of relationship and loyalty that you have with someone. ~ [03:21] ~ Most businesses know that relationships are their competitive advantage, but they have absolutely no systems or strategies to leverage all that goodness in their business ~ [03:38] ~ Business owners are really good at wearing their business hat, but taking a look at your business and people through the human lens that we all have is critical. ~ [05:33] ~ Taking a human approach to your business relationships will exponentially impact the level of depth and reciprocity that you have; It’s treating people like humans. ~ [06:29] ~Any good business strategy starts with who and why; It is not about everyone; it's about narrowing down to who are the critical relationship in your business and who you want to focus on and why.~ [07:41] ~Most business owners take people out, which has no longevity; there is nothing in their home that will physically and touchably keep them on top minds. So always look for long-term consistent touches and know why you're doing what you're doing. ~ [26:58] ~ No one cares about the company logo that is just not special to anyone but you and your employees; your clients love you and working with you but what matters to them is what should be on the gift and what the gift should represent. ~ [32:29] Keep In Touch with Evona Niewiadomska Website: https://www.twelvehearts.com/ LinkedIn: https://www.linkedin.com/in/evona Facebook: https://ms-my.facebook.com/twelveheartsofficial/videos/twelve-hearts-raving FULL SHOW NOTES LINKS AT: https://realbusinessconnections.com/episode/evona/ Real business connections is made possible by www.balbertmarketring.com