Helping Organisations Thrive with Julian Roberts #95 Matt Phelan | How to have happy and engaged employees through neuroscience
May 16, 2022
39:02
Is there a correlation between employee happiness and customer happiness? Can emotions be translated into data to show the relationship between engagement in the workplace and the top 4 happiness drivers?
The Happiness Index co-founder Matt Phelan discusses how to analyse data on employee happiness, engagement and productivity from a neuroscience perspective, coaching his clients to use data to make effective decisions for their businesses. Matt believes people are the future of technology, and explains what it takes for an organisation to thrive. He correlates a thriving business with a high happiness score on the Index, along with a high engagement score. Matt shows how a low happiness score even with high engagement does not lead to a culture of thriving; and he brings neuroscience into the workplace to make sense of the data. The Happiness Index data shows the current "Great Resignation" in the UK to be emotionally driven, not rationally driven. Psychological safety; freedom to take opportunities; feelings of acknowledgement; and positive relationships are shown to be the top four happiness drivers in the workplace. Matt states that although the order of importance of some of these happiness drivers differs culturally - across the world the number one factor affecting employee happiness is having positive relationships in the workplace. Matt is the author of Freedom to be Happy. Watch the full episode on YouTube: https://www.youtube.com/watch?v=et14son4N5M Connect with Matt: LinkedIn: https://www.linkedin.com/in/matthewphelan/ Website: http://www.thehappinessindex.com/ Twitter: https://twitter.com/Matthewphelan Email: matt@thehappinessindex.comHelping SME’s build resilient, high performing teams and businesses, quickly, so they can innovate, deliver, and thrive.
The SME’s I work with typically struggle/suffer/ with one or more of these challenges:
- no clear strategy
- dysfunctional team dynamics
- not knowing their vision or mission
- feeling stuck and procrastinating
- business not growing
- leadership challenges
If you want support in helping your organisation thrive, do get in contact with me: