The Pitch

#126 Handle: The Uncut Pitch

Nov 22, 2023
A founder presents his snack delivery business, Handle, to a panel of investors. They discuss profitability, expansion plans, unique approach to customer acquisition, financials and valuation, challenges of hiring and managing personnel, the rise and fall of a pitch, impact of a regulatory change, successful fundraising and plans for future growth, and the importance of gratitude in the startup environment.
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ANECDOTE

Bootstrapped Beginning

  • Chase Robbins, the founder, used personal funds from a previous software business sale to launch Handle.
  • This instilled a profitability mindset from the start.
INSIGHT

Low Acquisition Cost

  • Handle's customer acquisition cost is under a dollar due to a targeted approach.
  • This contrasts with competitors who spend much more, leading to higher churn.
INSIGHT

Non-Perishable Focus

  • Handle focuses on non-perishable items to manage seasonality and reduce losses.
  • Less than 1% of their stock is perishable, mitigating risks during student breaks.
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