Generative AI is all the rage these days. There are thousands of generative AI tools swarming the market, and VC funding for this vertical hit two and a half billion last year.

Regardless of the hype, generative AI has the power to transform the way we do business and reshape the entire customer journey.

On this episode, Des Traynor, Co-Founder & Chief Strategy Officer at Intercom, breaks down the hype. 

Specifically, Des covers:

– Use cases of generative AI. 

– How the entire industry will change with AI's involvement.

– Intercom’s approach to AI.

– How to deploy at scale.

– How the future of generative AI will evolve in the business world.

– How to get started without extensive technical expertise.

– Potential risks and downsides.

– Advice for founders.

Learn more at https://tractionconf.io

Learn more about Intercom at https://www.intercom.com/

This episode is brought to you by:

Intercom enables businesses to connect with their customers at exactly the right moment using powerful messaging and automation. Scale your customer service without additional investment while still providing efficient and personal customer experiences. Eligible startups get advanced Intercom features at a 95% discount. Visit https://Intercom.com/traction

Each year the U.S. and Canadian governments provide more than $20 billion in R&D tax credits and innovation incentives to fund businesses. But the application process is cumbersome, prone to costly audits, and receiving the money can take as long as 16 months. Boast automates this process, enabling companies to get more money faster without the paperwork and audit risk. We don’t get paid until you do! Find out if you qualify today at https://Boast.AI

Launch Academy is one of the top global tech hubs for international entrepreneurs and a designated organization for Canada's Startup Visa. Since 2012, Launch has worked with more than 6,000 entrepreneurs from over 100 countries, of which 300 have grown their startups to seed and Series A stage and raised over $2 billion in funding. To learn more about Launch's programs or the Canadian Startup Visa, visit https://LaunchAcademy.ca

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