Learn the secrets behind persuasive language and how it can influence people's beliefs and actions. Discover the power of confidence and eliminating filler words for better communication. Explore the impact of pauses in conversations and the power of uncertainty in capturing attention.
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Quick takeaways
The persuasiveness of individuals comes from the words they use, and employing confident language without hedge words can make speakers more persuasive and impactful.
Removing filler words like 'um' or 'uh' and using deliberate pauses while speaking can enhance persuasiveness and make speakers appear more competent and knowledgeable.
Deep dives
The power of persuasive language
According to Dr. Jonah Berger, persuasive people are not born persuasive, but rather, their persuasiveness comes from the words they use. Successful persuasive people, like Barack Obama and Donald Trump, employ simple tips that anyone can follow. One important tip is to speak confidently without using hedge words like 'might' or 'could.' Research shows that using confident language makes speakers more persuasive and impactful. Another tip is to remove filler words like 'um' or 'uh,' which can undermine credibility. Additionally, pausing while speaking can enhance persuasiveness, signaling thoughtfulness and attentiveness. Finally, leaving some uncertainty can keep listeners engaged and intrigued, as people are driven to resolve uncertainty. By following these tactics, individuals can become more persuasive in various contexts.
The impact of confidence and certainty
Donald Trump's speeches, despite receiving mixed reactions, were ultimately persuasive due to his use of confident and certain language. Research on expert witnesses in courtrooms shows that speaking with confidence can make individuals more persuasive, regardless of their expertise. Similarly, financial advisors who speak with greater certainty are preferred by clients. Removing hedge words and speaking with greater confidence increases persuasiveness by instilling trust and belief in the speaker's competence. Furthermore, evidence suggests that removing filler words and using deliberate pauses while speaking can further enhance persuasiveness. These techniques demonstrate that confidence and certainty play a significant role in influencing others.
The impact of filler words and pauses
Filler words like 'um' or 'uh' can diminish persuasiveness by portraying uncertainty and lack of confidence. Studies show that individuals who use fewer filler words are perceived as more intelligent and well-informed. Pausing strategically while speaking, rather than using filler words, can make a speaker sound more competent and knowledgeable. Participants in research judged speakers who used pauses more positively and viewed them as better communicators. Removing filler words and using deliberate pauses can be effective ways to improve communication and enhance persuasiveness.
The power of uncertainty and attention
Leaving some uncertainty in communication can be a powerful way to hold people's attention and increase persuasiveness. Uncertain emotions, such as anxiety or hope, can keep people engaged as they seek resolution. Studies have shown that uncertainty in writing and storytelling can prolong attention and maintain interest. By withholding some answers or keeping some information uncertain, communicators can create a curiosity gap that compels listeners to stay engaged. Utilizing uncertainty strategically can be an effective tool for capturing and maintaining attention.
On today’s episode of Nudge, I learnt something that genuinely surprised me.
Persuasive people aren’t born persuasive.
They’re not persuasive because of their looks, their character, or their position.
No, according to today’s guest, Dr Jonah Berger, their persuasiveness actually comes from the words they use.
Tune in to learn how the likes of Donald Trump and Barack Obama use simple tactics to become more persuasive. And learn how you can become more persuasive by following these easy-to-apply tips.