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Marketing Trends

Lessons Learned and New Tools Implemented

Jun 28, 2023
45:03

Growing as a business leader means being able to adapt and innovate with the times. Stacey Epstein, the CMO of Freshworks, has been able to do that throughout her long career. On this episode, Stacey shares some of the lessons she’s learned, how she leads, what it takes to find product-market fit, and how new tools like generative AI are being put into practice. 

Tune in to learn:

  • How to stay up-to-date and on top of your game (2:25)
  • What it means to do value propositioning properly (5:45)
  • The evolution of a leader (7:35)
  • How to manage conflict within your team (10:05)
  • How being an athlete relates to being a CMO (12:20)
  • The evolving relationship with growth (16:35)
  • How to determine product-market fit (20:00)
  • What it takes to handle the stress of a high-powered position (22:20)
  • Sustainably building trust with those around you (29:00)
  • The role of ChatGPT as a supportive tool (34:30)
  • How AI is being used at Freshworks (38:15)

“NYSE has sponsored this production by Mission.org for illustrative, informational and/or educational purposes only, without regard to any particular investor’s objectives, financial situation or circumstances. NYSE neither represents nor warrants the accuracy or correctness of any of the statements in the production, which has been independently assembled by Mission.org and with whom sole editorial control rests. NYSE makes no recommendation as to possible benefits from any securities or trading strategies, and this production is not a recommendation, offer, or solicitation of an offer to buy or sell any security, or engage in any trading strategy. Prior to the execution of a purchase or sale of any security, you are advised to consult with your own advisors.”

Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org.

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