In this book, Edgar H. Schein and Peter Schein define Humble Inquiry as 'the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.' The authors explore how Humble Inquiry differs from other kinds of inquiry, provide examples of its application in various settings, and discuss how to overcome cultural, organizational, and psychological barriers to its practice. The book emphasizes the need for open and trusting communication in today's complex, interconnected world, and offers practical advice on developing the attitude and skills necessary for Humble Inquiry[1][2][4].
In 'Leadership Is Language,' L. David Marquet provides a radical playbook for empowering teams by focusing on the power of language in leadership. Drawing from his experience as a nuclear submarine captain, Marquet outlines practical strategies and real-life examples to enhance communication skills, foster collaboration, autonomy, and high performance. The book emphasizes the importance of language in shaping organizational culture and employee engagement, introducing concepts such as 'intent-based leadership' and the role of questions in effective communication. Marquet offers six key 'plays' for leaders, including controlling the clock, collaborating rather than coercing, committing rather than complying, and connecting rather than conforming, to create a more empowering and collaborative work environment.
Ellen Grove: The Power of "Why", Modeling Coaching Behavior for Agile Teams
Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.
Ellen defines success for Scrum Masters as the team developing a stronger sense of agency and self-sufficiency. When teams begin asking better questions and demonstrate ownership of their processes, it indicates growth and maturity. Scrum Masters must model this behavior by being thoughtful, curious, and consistently asking "why" to encourage a coaching mindset. This approach enables teams to think critically and solve problems collaboratively.
Self-reflection Question: How can you model the behavior you want to see in your team during retrospectives and beyond?
Featured Retrospective Format for the Week: Retromat
Ellen recommends using Retromat, a versatile online tool that provides a variety of retrospective formats to match the specific needs of your team. Ellen values mixing up retrospective formats to keep sessions engaging and contextually relevant. She stresses the importance of paying attention to all steps of a retrospective process, ensuring teams reflect, ideate, and act effectively.
[The Scrum Master Toolbox Podcast Recommends]
🔥In the ruthless world of fintech, success isn’t just about innovation—it’s about coaching!🔥
Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people.
🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.
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About Ellen Grove Ellen is a skilled business agility coach, trainer, and facilitator, helping teams and leaders foster collaboration, productivity, and meaningful change. With expertise in Agile, Scrum, Lean, and systems coaching, she partners with diverse organizations—from startups to global enterprises—to navigate complex challenges, build resilience, and drive impactful organizational transformations across all departments.
You can link with Ellen Grove on LinkedIn.