Genevieve Chornenki was a seasoned dispute resolution consultant when an avoidable medical event with serious consequences thrust her into new roles. From her perspective as someone who had served as a neutral in a wide range of processes, she experienced being an injured person, a complainant, a client, and a person labelled as a victim.

Genevieve shares some highlights of the insights she sets out in her book, “Don’t Lose Sight: vanity, incompetence, and my ill-fated left eye”. She encourages potential purchasers to order it through a local, independent bookstore if possible. If not, it is available through online retailers in both paperback and electronic formats. You can reach Genevieve at gac@chornenki.com. She invites you to follow her on Instagram, @chornenkigenevieve.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at jb@dovetailresolutions.com! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/And you can follow us on Twitter @conflictsolving.

Genevieve Chornenki: a dispute resolver who became a complainant