The TroopHR Podcast Ep 38. Designing Connection in Remote Teams with Jessica Zwaan and Jared Kleiner
Aug 18, 2025
In this lively discussion, Jessica Zwaan, COO of Talentful, and Jared Kleiner, CEO of Offsite, dive into the art of fostering connection in remote teams. They share compelling strategies to enhance trust and creativity, emphasizing the importance of intentional interactions. Jessica reveals Talentful's unique 'Belly Full' dinners for top performers, while Jared emphasizes maximizing ROI from offsites to prevent burnout. Together, they highlight the evolving role of HR leaders in crafting meaningful experiences that strengthen team dynamics.
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Connection Spurs Creativity And Trust
- High-quality team connection produces trust, easier conflict resolution, and playful creativity.
- Jessica Zwaan says fun with colleagues enables better, more creative work outcomes.
Friendships Drive Performance
- Strong team connection increases engagement, retention, and alignment which drive business results.
- Jared Kleinert emphasizes friendships at work let employees bring their whole selves and perform better.
Be Intentional About Remote Relationships
- Be intentional and replicate in-person interpersonal dynamics when you run remote teams.
- Jared Kleiner recommends focusing on intentional relationship-building and purposeful time together.