Julie Raeder, CS Coach at Dooly - Transition into Customer Success

Julie Raeder, a Customer Success Coach at Dooly, shares her journey transitioning from being a special education school teacher and basketball coach into the customer success industry. She discusses the importance of marketing transferable skills, building a community, and showcasing domain expertise. The episode also covers tips for preparing for CSM interviews, navigating the transition into customer success, and leveraging the power of networking.