Business of Tech: Daily 10-Minute IT Services Insights Agentic AI and Automation: Transforming SMB Operations with Anurag Agrawal of TechAisle
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Jan 25, 2025 Explore the emergence of agentic AI and its transformative potential for small and mid-sized businesses as they gear up for 2025. Discover how AI-powered PCs can set the stage for productivity boosts and effective upgrades. The conversation delves into the shift from AI experimentation to ROI-focused strategies, tailored solutions, and the importance of high-performing partners in the AI landscape. Additionally, cybersecurity challenges unique to SMBs are highlighted, emphasizing the need for specialized, integrated solutions.
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SMBs Shifting to AI ROI
- SMBs are shifting from AI experimentation to focusing on ROI in 2025.
- They want to see how AI can drive business success and address talent shortages.
Agentic AI's Promise for SMBs
- Agentic AI is promising for automating SMB workflows, even if the technology is still developing.
- SMBs should consider agentic AI now to avoid being left behind, as they were with RPA.
Partner Guidance for AI Adoption
- Partners need to adopt a customer-in perspective, focusing on customer needs rather than product features.
- Invest in building a consulting practice with business process expertise.