

#83 - "Client Retention and The Power of Online Communities"
Aug 27, 2024
In a riveting conversation, Luke Gibbs, a partnerships expert at Circle, shares insights on the vital role of online communities in enhancing client retention and fostering exceptional customer experiences. He delves into the evolution of these platforms, highlighting their effectiveness over traditional marketing methods. Luke discusses how analytics can boost engagement and the critical balance between AI technology and human connection. With an exciting look at the future of online communities, this discussion is a must-listen for anyone in business!
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Building Deeper Connections Through Online Communities
01:41 • 8min
Maximizing Client Retention Through Engagement Metrics and Platform Usability
10:10 • 3min
Enhancing Client Relationships through Effective Online Communities
13:31 • 2min
The Evolution of Businesses through Online Communities
15:44 • 4min
The Importance of Human Connection and Community in Business
19:33 • 4min