3min chapter

The Wealthy Consultant Talks Podcast cover image

#83 - "Client Retention and The Power of Online Communities"

The Wealthy Consultant Talks Podcast

CHAPTER

Maximizing Client Retention Through Engagement Metrics and Platform Usability

This chapter highlights the significance of activity scores in assessing client engagement in online communities and its impact on client retention. It also examines the competitive benefits of their community platform, including ease of use and quick adaptation to client feedback.

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