The Voice of Retail Digital Strategy In Changing Times with Kais Makhlouf, Vice President of Digital Solutions at Thinkmax
Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada
Kais Makhlouf, Vice President of Digital Solutions at Thinkmax Consulting, leverages his decades of hands-on experience developing and refining digital strategies for retailers. Focusing on their needs, priorities and pre-existing digital ecosystems, Kais helps retailers navigate the ever-evolving digital landscape.
Today on The Voice of Retail, Kais lets us into his world of digital strategy development. We talk about Kais’ experience in the industry, changing trends and impacts of the pandemic.
Lastly, Kais shares his key pointers on creating resilient digital strategies, what to learn from the past and how to prepare for the future.
Thanks for tuning into today’s episode of The Voice of Retail. Be sure to subscribe to the podcast so you don’t miss out on the latest episodes, industry news, and insights. If you enjoyed this episode please consider leaving a rating and review, as it really helps us grow so that we can continue getting amazing guests on the show.
I’m your host Michael LeBlanc, President of M.E. LeBlanc & Company, and if you’re looking for more content, or want to chat follow me on LinkedIn, or visit my website meleblanc.co!
Until next time, stay safe and have a great week!
Passionate about digital technology with a strong acumen for corporate and business development at the international level, Kais has a proven ability to generate opportunities, establish relationships and manage cross functional teams to implement technology solutions and marketing programs at an enterprise level.
Today, Kais is Vice President, Digital Solutions at Thinkmax, responsible for fostering and leading the practice with a mission to provide clients with technological and creative ideas and solutions to help them achieve their business digital transformation.
Thinkmax Digital Solutions leverages the company’s long standing experience and deep expertise in implementing enterprise back-end systems (ERP) to empower clients in their journey of digital transformation. Thinkmax builds digital solutions, experiences and programs optimally leveraging enterprise data and services.
Thinkmax has a specific focus on retail, distribution and manufacturing sectors, providing state of the art unified commerce solutions leveraging all customer touchpoints.
Prior to joining Thinkmax, Kais held the position of VP, Strategic Partnerships at Nurun (a global full service interactive agency) and Orckestra (Commerce Cloud Software), where he led and managed major multi-million dollar international accounts in the travel, retail, distribution, media, manufacturing and CPG (Consumer Packaged Goods) sectors. In these positions, Kais has also developed new offers and established long standing partnerships and alliances with world class technology organisations such Microsoft, IBM, SAP, Sitecore and many others.
Fluent in 5 languages, Kais enjoys traveling the world and exploring new cultures.
Strength & Specialties:
unified commerce, digital marketing, mobile, partner and alliance management, international development, business development, account management, business strategy.
Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast, The Voice of Retail, plus Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois and the all new Conversations with CommerceNext podcast.
Last but not least, check out my new YouTube cooking show, Last Request Barbecue!
You can learn more about Michael here or on LinkedIn.
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.