Planet Money cover image

Planet Money

Summer School 4: Marketing and the Ultimate Hose Nozzle

Aug 2, 2023
This podcast discusses the principles of marketing and creating customer value, the power of product demonstrations, closing sales, customer experience strategy, and the allure of the Birkin bag.
32:54

Podcast summary created with Snipd AI

Quick takeaways

  • Marketing is about providing value and creating desires for products.
  • Creating a strong brand narrative and customer experience can foster loyalty and enhance long-term customer value.

Deep dives

The Basics of Sales and Marketing

Marketing is about giving customers something of value and creating desires for products. It is important to focus on customer value and offer something that creates value for the customer. Marketing is not just about selling a product, but also about creating a brand and a customer experience that adds value.

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highlights

Listen to the best highlights from the podcasts you love and dive into the full episode