Radical Candor: Communication at Work Identify the Elephant 5 | 28
Dec 6, 2023
Learn how to address poor performance and falling asleep in meetings, manage multiple issues, and build trust through informal conversations in the context of radical candor
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Hearing Reveals The Emotional Core
- Hearing a person's words aloud can reveal emotional layers you missed reading them.
- The employee's fear of retirement felt like a literal life-or-death concern when spoken aloud.
Name The Observable Problem
- Start with the observable behavior: address falling asleep in meetings directly and ask what's going on.
- Don't immediately diagnose motives; focus on the specific performance problem to solve it.
Telling The Awkward Truth Worked
- Kim put her discomfort on the table with a CTO who was older and more technical.
- That honest conversation relieved tension and improved their working relationship.