In this episode of The Burnouts, Steve sits down with Phoebe Gates and Sophia Kianni to share the true story of how he went from a college dropout selling shoes in Queens to building one of the most influential footwear companies in the world. He talks about the early instincts that set him apart, the moment he knew he had something special, and the creative philosophy that has kept his brand relevant for more than three decades.

Steve also opens up about the twists and turns of his journey — including learning hard lessons during the Wolf of Wall Street years and stepping away from the company before returning more focused and energized than ever. He reflects on the loyalty of his team, the power of staying close to the customer, and why speed, instinct, and obsession with product remain his North Star.

Plus: the story behind his first viral shoe, his unfiltered take on dupe culture, the trends he loves (and hates), how Gen Z made him go viral again, and the fashion advice he wishes everyone knew earlier.

Whether you’re building a brand, navigating a major life pivot, or chasing a creative vision, this conversation is a masterclass in staying true to your instincts, evolving with culture, and building something that lasts.

Chapters
00:00 – Growing up in Queens and falling in love with shoes
01:45 – Dropping out of college and learning retail
03:20 – Starting Steve Madden with $1,100
06:00 – Product instinct, speed to market, and early hits
08:45 – Becoming a “pirate” in fashion
11:00 – The Wolf of Wall Street years and the IPO
14:00 – Prison, addiction, and rebuilding his life
16:30 – Reinventing the Steve Madden brand
18:00 – Dupe culture, controversy, and staying relevant
20:00 – What he hates (and loves) in fashion today
22:00 – Designing shoes women actually want
23:30 – AI, TikTok, and the future of trend cycles
26:00 – Lessons from failure and advice for young founders

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Phoebe Gates
Sophia Kianni
Steve Madden

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📲 Support What We’re Building
Phoebe and Sophia aren’t just your hosts — they’re the founders of Phia, a fashion-tech app helping shoppers find the best prices across retail and resale. Download Phia for free in the App Store.

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